Antunes

For Tolfo (2004), it is important to attempt against for the fact of that ' ' resource humano' ' it represents the coisificao, the resignation to the paper of the questionador citizen for the mentally ill citizen. For Antunes and Alves (2004, p.345), as the machine cannot suppress the work human, the organization needs a bigger interaction between the technological subjectivity that works and innovations. For even more opinions, read materials from Robotics. It appears, therefore, an interactive envolvement that still more increases the estranhamento of the work, extending the modern forms of fetichismo, distanciando still more the subjectivity of the exercise of an authentic and autodeterminada cotidianidade. The same authors still stand out that the estranhamento ahead assumes the form most intense of conditions precarious and unprovided of rights, and are pautada in the loss of the humanity dimension. When the individual opts to not participating of this process of quality programs, this attitude is found odd by the organization; it understands an inadequate attitude that will be able to disfigure the image that the organization has of the individual, because this ' ' eu' ' it has a proper identity and stranger to a culture where the papers are defined (SHAUMANN; TUPINAMB, 2009). The same authors also affirm that the people in the organization are invited to participate of a perfect reality and the total quality is taken as only true management. The GQT is a management tool that makes possible diverse actions and has been sufficiently used for the organizations, especially in that they are in the branch of products and services. The increase of the terceirizao process directly is related with the growth of the contingent of badly-remunerated workers, with the professional instability and the process of professional exclusion that involves workers recognized and remunerated well, and those that are invisible professionally and work in precarious conditions (TOLFO, 1999). The terceirizao promotes some consequncias, such as the intensification of the work, significant reduction of the number of jobs, increase of the functions and tasks to be played what it can cause desmotivao in the work, the plurivalncia without training and qualification.

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